Privacy Policy
Welcome to the Privacy Policy of Birth, operated by PSA Online Appointment System at https://birth.psaonlineappointment.com. This policy explains how we collect, use, disclose, and protect your personal information when you use our birth certificate appointment services. By accessing or using our website, you agree to the practices described herein.
Information We Collect
We collect personal information that you voluntarily provide when using our services, including but not limited to: full name, date of birth, gender, contact details (email address and phone number), government-issued ID information (e.g., passport or national ID number), and appointment preferences. We may also collect non-personal data such as browser type, IP address, and pages visited for analytics and system improvement.
How We Use Your Information
Your information is used to: (1) process and confirm your birth certificate appointment; (2) communicate appointment updates, reminders, and service notifications; (3) verify your identity and eligibility for PSA services; (4) improve our website functionality and user experience; and (5) comply with applicable laws and regulatory requirements in the Philippines.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with: (1) PSA Philippines (Philippine Statistics Authority) for official processing of birth certificate requests; (2) authorized government agencies as required by law; and (3) trusted service providers (e.g., payment processors or IT support) who assist in operating our platform under strict confidentiality agreements. All such disclosures are limited to what is necessary to fulfill the stated purpose.
Data Security
We implement industry-standard technical and organizational measures—including encryption, secure socket layer (SSL) technology, access controls, and regular security assessments—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously monitor and enhance our safeguards.
Your Rights
You have the right to: (1) access and request a copy of your personal data; (2) correct inaccuracies in your information; (3) request deletion of your data where legally permissible; (4) withdraw consent (where applicable); and (5) file a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise these rights, please contact us at support@birth.psaonlineappointment.com.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors without parental consent or legal authorization. If we become aware of such collection, we will take steps to delete the information promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer via email at support@birth.psaonlineappointment.com or visit our Contact Us page. You may also learn more about our organization on our About Us page.
Last updated: March 15, 2025. For full legal context, please review our Terms & Conditions and Disclaimer.